MyAccount

Manage your home online 24 hours a day

MyAccount is our customer portal that lets you manage your home your way. It makes it easier for you to manage your services online at home, at work or on the go. It's easy to use and it’s safe and secure.

Register for your account today

What you can do on MyAccount

There are a range of services available on MyAccount. These include:

  • Paying your rent
  • Reporting and booking repairs
  • Reporting issues in your neighbourhood
  • Checking your rent statement
  • Updating your details
  • Contacting us
Open your account here. It only takes a few minutes. You’ll need your Tenancy ID, which can be found on most rent related letters from us and starts with 800.

Requesting your Tenancy ID

If you want to request your Tenancy ID, email us your name and address or call us on 0300 777 7777 and we’ll get this posted to you.

Further information and support

If you have any questions or need support accessing your account, please email us

By activating your account on MyAccount, you acknowledge that you accept these Terms and Conditions

MyAccount lets you manage your home, your way, 24 hours a day, 7 days a week.

Latest news

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New Property Partnership to Create Employment Opportunities Across the North West

A new partnership between Trafford Housing Trust and Procure Plus is set to bring new career opportunities and training to local communities and individuals who are long-term unemployed or looking to make a career change into the construction industry.

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Trafford Housing Trust’s funding boost for mental health charities

Trafford residents are set to benefit from four new initiatives created to help support mental health and wellbeing throughout COVID-19.

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Half Term Holiday Hunger Boost from Trafford Housing Trust

Half Term Holiday Hunger Boost from Trafford Housing Trust

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THT customers could get £140 off your electricity bill from a government scheme

THT customers could get £140 off your electricity bill from a government scheme

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Kris Peach Joins Board of Trafford Housing Trust

Trafford Housing Trust elects a new board member as Non-Executive Director (NED)

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