Have your say

Help improve our services by telling us what we are doing well, and where we could do better.

We love to hear from our customers. Only by hearing from you are we able to improve the experience that all our customers receive. We provide a range of ways in which you can make your views known.

Offer a suggestion

Do you have an idea on how we can improve our services? Send us an email

Give a compliment

Has one of our team gone above and beyond for you? Send us an email

Make a complaint

Is there something we have done wrong? Let us know and we’ll try to fix your problem straight away.

Find out about our complaints process

Alternatively, if you prefer to talk over the phone, you can always contact the Customer Hub on 0300 777 7777.

Latest news

Free PPE for Thousands of Trafford Residents

Trafford residents are set to receive 4,000 sets of personal protective equipment (PPE) thanks to Trafford Housing Trust and Trafford Council.

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New Property Partnership to Create Employment Opportunities Across the North West

A new partnership between Trafford Housing Trust and Procure Plus is set to bring new career opportunities and training to local communities and individuals who are long-term unemployed or looking to make a career change into the construction industry.

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Trafford Housing Trust’s funding boost for mental health charities

Trafford residents are set to benefit from four new initiatives created to help support mental health and wellbeing throughout COVID-19.

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Half Term Holiday Hunger Boost from Trafford Housing Trust

Half Term Holiday Hunger Boost from Trafford Housing Trust

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THT customers could get £140 off your electricity bill from a government scheme

THT customers could get £140 off your electricity bill from a government scheme

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Kris Peach Joins Board of Trafford Housing Trust

Trafford Housing Trust elects a new board member as Non-Executive Director (NED)

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