Contact us

If you are a customer, you can contact our Customer Hub by phone, between 8am – 6pm Monday to Friday on 0300 777 7777.

 

An out of hours service is available from 6pm until 8am Monday to Friday for emergencies and from 6pm on Friday to 8am on Monday.

 

If you are a business, please call 0300 777 7770.

Calls to this number should cost the same as a local call.

Email:

You can email us at: customer@mytht.co.uk

Social Media:

You can also contact us via Facebook or Twitter . We’ll answer you within 24hrs Monday to Friday, and the next working day if you contact us at the weekend.

Alternative Formats:

If you require any information in any other format, such as large print, alternative language or Braille, please contact the Customer Hub on 0300 777 7777.

Media Enquiries:

You can email us at: pressenquiries@traffordhousingtrust.co.uk

Ministry of Justice:

If you’re a 3rd party solicitor enquiring about our insurance policy details and portal ID, our details are:

Insurer: Zurich Municipal

Policy Number: JHA556-22S-0013

Portal ID: 203093

Portal Reference: C00108

Latest news

Free PPE for Thousands of Trafford Residents

Trafford residents are set to receive 4,000 sets of personal protective equipment (PPE) thanks to Trafford Housing Trust and Trafford Council.

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New Property Partnership to Create Employment Opportunities Across the North West

A new partnership between Trafford Housing Trust and Procure Plus is set to bring new career opportunities and training to local communities and individuals who are long-term unemployed or looking to make a career change into the construction industry.

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Trafford Housing Trust’s funding boost for mental health charities

Trafford residents are set to benefit from four new initiatives created to help support mental health and wellbeing throughout COVID-19.

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Half Term Holiday Hunger Boost from Trafford Housing Trust

Half Term Holiday Hunger Boost from Trafford Housing Trust

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THT customers could get £140 off your electricity bill from a government scheme

THT customers could get £140 off your electricity bill from a government scheme

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Kris Peach Joins Board of Trafford Housing Trust

Trafford Housing Trust elects a new board member as Non-Executive Director (NED)

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